Last updated: July 25, 2026
Shipping
We currently ship within the United States. In-stock orders are generally processed within 2–5 business days, excluding weekends and U.S. holidays, unless a different timeline is stated on the product page or at checkout.
Available shipping methods, charges, and delivery estimates are displayed at checkout. Standard delivery generally takes 3–8 business days after dispatch. Complimentary standard shipping is available on eligible U.S. orders of $175 or more after discounts and before taxes.
Tracking information is emailed when your order is dispatched. Orders may ship in more than one package. If we cannot ship within the time promised, we will notify you and provide the option to agree to the delay or cancel the affected order for a full refund, as required by applicable law.
For address corrections, carrier delays, damaged parcels, or tracking concerns, email contact@senmere.com or use our Contact page.
Returns
You may request a return within 14 calendar days after delivery. Approved items must be handed to the return carrier within 7 calendar days and returned unworn, unwashed, unaltered, free from fragrance and other signs of wear, with all original tags and packaging.
Customers are responsible for return shipping unless an item arrived damaged, defective, or incorrect. Original and expedited shipping charges are non-refundable except where required by law or where the return results from our error.
Items clearly marked Final Sale are not returnable, except where required by law. We do not currently offer direct exchanges; return the eligible original item and place a new order for the preferred size, color, or style.
Approved refunds are issued to the original payment method, generally within 5–10 business days after inspection. Bank processing time may vary. Read our complete Refund Policy, email contact@senmere.com, or start a request through our Contact page.